FormGenyus

Legal

Privacy & Policy

FormGenyus ("FormGenyus", "we", "our", or "us") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect personal data when you access or use the FormGenyus platform (the "Service").

By accessing or using FormGenyus, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

FormGenyus is a platform that enables users to create forms, collect responses, and generate AI-powered summaries and insights from submitted information.

For the purposes of applicable data protection laws, FormGenyus acts as the data controller for personal data processed in connection with the operation of the Service.

If you have any questions about this Privacy Policy, you can contact us at support@formgenyus.com.

2. Information We Collect

We collect different types of information depending on how you interact with our platform.

2.1 Account Information

  • - Name
  • - Email address
  • - Password (securely hashed)
  • - Account preferences
  • - Workspace information

This information is necessary to create and manage your user account.

2.2 Form Data and Submission Data

  • - Form structure and configuration
  • - Questions and fields created by users
  • - Responses submitted by respondents
  • - Files uploaded through forms (if enabled)

This data is stored in order to allow users to view, manage, and analyze form submissions.

2.3 AI Processing Data

  • - Form responses may be processed by AI systems
  • - Data is analyzed to generate structured summaries and insights

AI processing is performed only to provide functionality of the Service.

2.4 Payment Information

If you subscribe to a paid plan, payment processing is handled by third-party payment providers such as Stripe.

  • - Billing email
  • - Billing address
  • - Subscription plan
  • - Payment status

FormGenyus does not store full credit card numbers.

3. How We Use Your Information

  • - Provide and operate the FormGenyus platform
  • - Create and manage user accounts
  • - Process form submissions
  • - Generate AI-powered summaries and insights
  • - Process subscriptions and billing
  • - Provide customer support
  • - Improve platform performance and functionality
  • - Ensure platform security and prevent abuse

4. Legal Basis for Processing

Depending on your location, we rely on the following legal bases for processing personal data:

Contractual necessity: processing required to provide the FormGenyus service.

Legitimate interests: processing necessary to improve our platform, ensure security, and provide support.

Consent: when required by law, we process certain data based on your consent (for example marketing communications).

5. Data Sharing

FormGenyus does not sell personal data.

We may share information with trusted third-party service providers necessary to operate the platform, including:

  • - Cloud infrastructure providers
  • - Payment processors
  • - Email delivery providers
  • - Analytics and monitoring services
  • - AI processing providers

These providers process data only for the purpose of delivering services to FormGenyus and are required to maintain confidentiality and security. We may also disclose information if required by law or to protect the security and integrity of the platform.

6. Data Storage and Security

FormGenyus implements appropriate technical and organizational safeguards to protect user data, including:

  • - Encryption in transit (HTTPS)
  • - Encryption at rest where applicable
  • - Access controls and authentication
  • - Infrastructure security monitoring

Despite these protections, no system can guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to provide the Service and comply with legal obligations.

Typical retention periods may include:

  • - Account data: retained while your account remains active
  • - Submission data: retained until deleted by the workspace owner
  • - Billing records: retained as required by financial and tax regulations
  • - Usage logs: retained for operational and security purposes

Users may delete forms, submissions, or accounts at any time through the platform.

8. User Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • - Access to your personal data
  • - Correction of inaccurate data
  • - Deletion of personal data
  • - Restriction of processing
  • - Data portability
  • - Objection to certain processing activities

Requests can be submitted by contacting support@formgenyus.com.

9. Cookies and Analytics

FormGenyus may use cookies and similar technologies to:

  • - Maintain login sessions
  • - Remember user preferences
  • - Analyze platform usage
  • - Improve performance

Users may control cookie preferences through their browser settings.

10. AI Processing Transparency

FormGenyus uses artificial intelligence systems to generate summaries and insights from form responses.

These summaries are generated automatically and should be considered informational outputs intended to assist users in reviewing submitted information.

Users remain responsible for reviewing and interpreting AI-generated insights.

11. International Data Transfers

FormGenyus may process and store data using infrastructure located in multiple regions depending on the service providers used.

Where applicable, we implement safeguards designed to protect personal data in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be published on this page with a revised effective date.

We encourage users to periodically review this page.

13. Contact

For questions regarding this Privacy Policy or our data practices, please contact formgenyus@gmail.com.